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Check Fix ‘USB File Transfer Not Working’ Issue on Android Fix ‘USB file transfer not working’ issue on Android Use a different USB cable Check for hardware problems Reboot Android device and Windows PC Update Android device Select File Transfer in USB preferences Enable developers option Run the Hardware Troubleshooter Activate airplane mode Install Windows Media Feature Pack Install MTP device drivers Update the MTP driver Reboot Samsung phone in ODIN mode Clear external storage cache Download Samsung Smart Switch/KIES Use third party app Final words: Fix ‘USB File Transfer Not Working’ Issue on Android

Connecting a smartphone to a computer via USB is a system method. Most common when transferring files between devices. Your Android file transfer option may not work. This happens after the two devices have connected. This problem can occur on both a Windows computer and a Mac computer. There is no reason why you cannot transfer files from your Mac and Android device to your Windows PC or vice versa.

The cause can be anything from minor hardware issues to critical software issues. It is important to understand how to transfer Android data using a USB cable. It is equally important to know the common problem you may encounter during the normal Android USB file transfer process and possible solutions to such problems.

If Android file transfer is not working properly, please check the USB cable. Whether it is charging or transferring files, you must use the original USB cable that came with your mobile phone. If you are using a different USB cable that is not compatible with your device, this may cause file transfer issues.

You can use an original or compatible USB cable to transfer the file to your device without any problem. However, if the USB cable is not the problem, check out the other solutions mentioned below.

When Android file transfer not working, please check the hardware. Hardware issues can cause problems in transferring files to and from the Android device. You can check all the hardware involved in the file transfer. The charging connector and the USB port are the two main hardware. If any of these are faulty, you may have problems with file transfers.

One of our team members was having trouble connecting an Android device to a PC to transfer files. The problem was with the charging connector and after replacing it, the file transfer went smoothly.

Sometimes a quick restart of devices can solve difficult problems for you. Disconnect both devices from the USB cable and restart them. After the device reboots, reconnect the USB cable to the Windows PC and Android phone. Check if it allows file transfer or Android file transfer not working.

If Android File Transfer is not working, it may be due to an outdated version of Android. If updates are available for your device, download and install them. To check for updates on your Android phone, go to Settings ➜ System and tap System updates. Download and install updates if they are available.

When you connect your Android device to a Windows system via USB cable, it will select “No data transfer” option by default. And when this option is selected, you cannot access the internal memory of the mobile phone through your PC/Laptop. You need to make some changes to the USB settings. To do this, click on the notification that shows “Charge this device via USB”. When USB Preferences opens, select the File Transfer option. Then you can access the internal storage of your Android phone through PC.

If you don’t see the USB setup notification on your device and Android file transfer is not working, you can enable the Developer option and choose the file transfer mode from there.

To do this, go to Settings: About device and tap Build number 7 times. Now in the settings you will see the item “For developers”, activate it. Find “USB Settings” under “Network” and click it. Next, select the “File Transfer” option.

If Android File Transfer is not working, you can run the Windows 10 PC Hardware Troubleshooter to diagnose and fix the problem. If the problem is related to Windows hardware, running the troubleshooter might help. Well, Hardware Troubleshooter is not available after Windows build version 1809.

So, if you are using a Windows PC with a version number earlier than 1809, you can run the troubleshooter. To run the troubleshooter, follow the instructions below.

Press Windows Key + I to open Settings and click Update & Security. In the left pane, click Troubleshoot. On the right side of the window, under Troubleshooting, you will find Hardware and Devices.

Well, we know some of you might be really flummoxed by this decision. Our team of experts suggest that some external interference may mess up the MTP (Media Transfer Protocol) which supports file transfer and may be the reason why Android file transfer not working. Therefore, it is recommended to enable Airplane/Airplane mode when transferring files to your Android device as well as Windows PC.

To enable Airplane mode in Windows, go to Settings ➜ Network and Internet. Now click on “Airplane Mode” on the left panel. Flip the switch to Airplane Mode to turn it on. To enable Airplane Mode on Android, go to Settings ➜ Wi-Fi & Internet and toggle the switch next to Airplane Mode.

The KN and N editions of Windows 10 do not have the Windows Feature Pack, which can cause problems with Android USB file transfer.

Sometimes only your mobile phone name is displayed and you need to check the driver information to confirm whether it is a MTP driver. If you see your device name, right click on it and select Properties. In Properties, go to the Driver tab and click Driver Details. Install the MTP driver. If you can’t find the MTP driver in your Device Manager, you must explicitly install it. Need help installing drivers? See the device driver guide.

When Android File Transfer is not working, it might be due to an outdated driver. An outdated driver may prevent you from transferring files from your Android device. You can update the MTP driver from Device Manager itself.

ODIN mode is only for Samsung users. It allows you to flash devices and download new ROMs and firmware for your device. You can reboot your phone in ODIN mode and check if your Android device can transfer files.

When Android file transfer doesn’t work, you need to clear external storage cache. You cannot delete external storage cache on device running Android version 7 or later.

KIES download can only work for Samsung users. KIES is used for communication between Mac/Windows and Samsung phones. It is now part of the Samsung Switch. If nothing works, you can try to download KIES on your Windows PC and check if the problem with Android file transfer is resolved.

If none of the above solutions work for you, you can go for third-party file transfer software. There are many transfer options, but we recommend AirDroid. You can download the app for free and then purchase the necessary features in the app.

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